.message-delivery[data-v-691e0372]{justify-items:start;gap:6px;margin-top:6px;display:grid}.message-meta[data-v-691e0372]{color:var(--muted);font-size:11px}.delivery-failed[data-v-691e0372],.retry-error[data-v-691e0372]{color:var(--red)}.retry-message[data-v-691e0372]{color:var(--accent-dark);text-underline-offset:3px;padding:3px 0;font-size:12px;font-weight:600;text-decoration:underline}button[data-v-691e0372]:disabled{opacity:.55;cursor:not-allowed}.delivery-note[data-v-691e0372],.retry-error[data-v-691e0372],.retry-review[data-v-691e0372]{font-size:12px;line-height:1.5}.message-delivery p[data-v-691e0372]{margin:0}.retry-review[data-v-691e0372]{border:1px solid var(--line);border-radius:8px;gap:8px;padding:10px;display:grid}.retry-review label[data-v-691e0372]{align-items:baseline;gap:7px;display:flex}.retry-actions[data-v-691e0372]{justify-content:flex-end;gap:16px;display:flex}.retry-actions button[data-v-691e0372]{text-underline-offset:3px;text-decoration:underline}.order-history-panel[data-v-d773b7c2]{text-align:left;margin-top:18px}.order-history-panel h3[data-v-d773b7c2]{margin:0 0 9px;font-size:13px}.order-history-note[data-v-d773b7c2]{color:var(--muted);margin:0;font-size:12px;line-height:1.5}.order-history-error[data-v-d773b7c2]{color:var(--red);gap:7px;font-size:11px;display:grid}.order-history-error button[data-v-d773b7c2]{width:fit-content;color:inherit;cursor:pointer;background:0 0;border:0;padding:0;text-decoration:underline}.order-history-list[data-v-d773b7c2]{gap:7px;margin:0;padding:0;list-style:none;display:grid}.order-history-link[data-v-d773b7c2]{border:1px solid var(--line);color:var(--ink);border-radius:8px;gap:7px;padding:10px;text-decoration:none;display:grid}.order-history-link[data-v-d773b7c2]:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.order-history-bottom[data-v-d773b7c2],.order-history-top[data-v-d773b7c2]{justify-content:space-between;align-items:center;gap:8px;display:flex}.order-history-top strong[data-v-d773b7c2]{font-size:12px}.order-history-meta[data-v-d773b7c2]{text-transform:capitalize}.order-history-meta[data-v-d773b7c2],.order-history-payment[data-v-d773b7c2]{color:var(--muted);font-size:12px}.order-history-payment.paid[data-v-d773b7c2]{color:var(--green)}.order-history-bottom[data-v-d773b7c2]{font-size:13px}.order-history-bottom>span[data-v-d773b7c2]{color:var(--accent);font-weight:600}.order-history-more[data-v-d773b7c2]{border:1px solid var(--line);background:var(--surface);width:100%;color:var(--ink);cursor:pointer;border-radius:7px;margin-top:9px;padding:8px;font-size:11px}.order-history-more[data-v-d773b7c2]:disabled{opacity:.55;cursor:wait}@media (hover:hover) and (pointer:fine){.order-history-link[data-v-d773b7c2]:hover,.order-history-more[data-v-d773b7c2]:not(:disabled):hover{background:var(--soft)}}.list-heading[data-v-c5ecdbf4]{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:4px;padding:18px 14px 0;display:flex}.list-heading h2[data-v-c5ecdbf4]{margin:0;font-size:14px}.list-heading span[data-v-c5ecdbf4]{color:var(--muted);font-size:11px}.queue-help[data-v-c5ecdbf4]{margin:0;padding:0 14px 14px;line-height:1.5}.queue-help[data-v-c5ecdbf4],.queue-notice[data-v-c5ecdbf4]{color:var(--muted);font-size:12px}.queue-notice[data-v-c5ecdbf4]{background:var(--soft);padding:9px 18px}.queue-notice button[data-v-c5ecdbf4]{color:var(--accent-dark);cursor:pointer;background:0 0;border:0;text-decoration:underline}.thread-copy .handling-tag[data-v-c5ecdbf4]{background:var(--amber-soft);width:fit-content;color:var(--ink);border-radius:4px;margin-top:4px;padding:2px 6px;font-size:10px;display:inline-flex}.inbox-shell[data-v-c5ecdbf4]{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);height:calc(100dvh - 218px);min-height:560px;box-shadow:var(--shadow-sm,0 8px 24px #0f172a0f);grid-template-columns:300px minmax(0,1fr);display:grid;overflow:hidden}.inbox-shell.context-open[data-v-c5ecdbf4]{grid-template-columns:280px minmax(0,1fr) 280px}.thread-list[data-v-c5ecdbf4]{border-right:1px solid var(--line);min-height:0;overflow-y:auto}.search-wrap[data-v-c5ecdbf4]:focus-within{outline:2px solid var(--accent);outline-offset:2px}.search-wrap[data-v-c5ecdbf4]{border:1px solid var(--line);background:var(--paper);border-radius:8px;align-items:center;gap:8px;margin:14px;padding:0 10px;display:flex}.search-wrap input[data-v-c5ecdbf4]{background:0 0;border:0;outline:0;width:100%;height:38px}.thread-filters[data-v-c5ecdbf4]{gap:4px;padding:0 14px 10px;display:flex;overflow-x:auto}.thread-filters button[data-v-c5ecdbf4]{color:var(--muted);white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:6px;padding:6px 9px}.thread-filters .active[data-v-c5ecdbf4]{background:var(--soft);color:var(--ink)}.thread-item[data-v-c5ecdbf4]{border:0;border-top:1px solid var(--line);background:var(--surface);text-align:left;cursor:pointer;grid-template-columns:38px 1fr auto;gap:10px;width:100%;padding:13px 14px;transition:background-color .14s,box-shadow .14s;display:grid}.thread-item.selected[data-v-c5ecdbf4]{background:var(--accent-soft);box-shadow:inset 3px 0 var(--accent)}.channel-avatar[data-v-c5ecdbf4]{background:var(--soft);width:36px;height:36px;color:var(--accent);border-radius:9px;place-items:center;display:grid}.thread-copy[data-v-c5ecdbf4]{gap:4px;min-width:0;display:grid}.thread-copy>span[data-v-c5ecdbf4]{justify-content:space-between;display:flex}.thread-copy>span[data-v-c5ecdbf4]:first-child{flex-wrap:wrap;gap:2px 8px}.thread-copy small[data-v-c5ecdbf4],.thread-copy strong[data-v-c5ecdbf4]{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.commerce-line b[data-v-c5ecdbf4],.thread-copy time[data-v-c5ecdbf4]{white-space:nowrap}.thread-copy em[data-v-c5ecdbf4],.thread-copy small[data-v-c5ecdbf4],.thread-copy time[data-v-c5ecdbf4]{color:var(--muted);font-size:12px}.thread-copy em[data-v-c5ecdbf4]{font-style:normal}.thread-item>b[data-v-c5ecdbf4]{background:var(--accent);color:#fff;border-radius:50%;place-items:center;width:20px;height:20px;display:grid}.conversation[data-v-c5ecdbf4]{grid-template-rows:auto auto minmax(0,1fr) auto;min-width:0;min-height:0;display:grid;overflow:hidden}.conversation-header[data-v-c5ecdbf4]{border-bottom:1px solid var(--line);align-items:center;gap:8px;padding:13px 16px;display:flex}.conversation-header>div[data-v-c5ecdbf4]{flex:1;min-width:0;display:grid}.conversation-header strong[data-v-c5ecdbf4]{text-overflow:ellipsis;white-space:nowrap;font-size:15px;overflow:hidden}.conversation-header span[data-v-c5ecdbf4]{color:var(--muted);font-size:11px}.conversation-header .button[data-v-c5ecdbf4]{align-items:center;gap:7px;display:flex}.context-toggle[data-v-c5ecdbf4]{flex-shrink:0}.conversation-header .context-toggle span[data-v-c5ecdbf4]{color:inherit;font-size:12px}.mobile-back[data-v-c5ecdbf4]{display:none}.inline-error[data-v-c5ecdbf4]{background:var(--red-soft);color:var(--red);padding:8px 16px}.inline-error button[data-v-c5ecdbf4]{color:inherit;background:0 0;border:0;text-decoration:underline}.control-banner[data-v-c5ecdbf4]{background:var(--blue-soft);color:var(--blue);flex-wrap:wrap;align-items:center;gap:8px;padding:12px 16px;font-size:12px;display:flex}.control-copy[data-v-c5ecdbf4]{flex:1;gap:3px;min-width:140px;display:grid}.control-copy strong[data-v-c5ecdbf4]{font-size:13px}.control-copy .escalation-reason[data-v-c5ecdbf4]{overflow-wrap:anywhere;font-size:12px}.control-banner .button[data-v-c5ecdbf4]{justify-content:center;align-items:center;gap:6px;min-height:36px;font-size:12px;display:inline-flex}.control-banner>svg[data-v-c5ecdbf4]{flex-shrink:0}.control-banner.manual[data-v-c5ecdbf4]{background:var(--amber-soft);color:var(--amber)}.messages[data-v-c5ecdbf4]{background:var(--surface-subtle,var(--paper));overscroll-behavior:contain;min-height:0;padding:18px;overflow-y:auto}.message-placeholder[data-v-c5ecdbf4]{color:var(--muted);text-align:center;margin:24px auto;font-size:13px}.load-older[data-v-c5ecdbf4]{border:1px solid var(--line);background:var(--surface);color:var(--muted);cursor:pointer;border-radius:6px;margin:0 auto 12px;padding:6px 10px;display:block}.new-message-indicator[data-v-c5ecdbf4]{background:var(--accent);color:#fff;cursor:pointer;border:0;border-radius:999px;margin:12px auto 0;padding:7px 11px;font-size:11px;font-weight:600;display:block;position:sticky;bottom:4px;box-shadow:0 4px 14px #522a172e}.message-image[data-v-c5ecdbf4]{margin:7px -4px 4px;display:block}.message-image img[data-v-c5ecdbf4]{-o-object-fit:contain;object-fit:contain;border-radius:7px;max-width:100%;max-height:280px;display:block}.message-file[data-v-c5ecdbf4],.message-unavailable[data-v-c5ecdbf4]{background:var(--soft);color:var(--ink);border-radius:6px;align-items:center;gap:6px;margin-top:7px;padding:7px 8px;font-size:11px;text-decoration:none;display:flex}.message-unavailable[data-v-c5ecdbf4]{color:var(--muted)}.latest-order[data-v-c5ecdbf4]{background:var(--soft);border-radius:7px;padding:9px 10px;font-size:11px}.latest-order strong[data-v-c5ecdbf4]{color:var(--ink);margin-top:2px;display:block}.date-divider[data-v-c5ecdbf4]{text-align:center;color:var(--muted);font-size:12px}.message-wrap[data-v-c5ecdbf4]{margin:10px 0;display:flex}.message-wrap.outbound[data-v-c5ecdbf4]{justify-content:flex-end}.message-bubble[data-v-c5ecdbf4]{border:1px solid var(--line);background:var(--surface);max-width:74%;box-shadow:var(--shadow-xs,0 1px 2px #1018280d);border-radius:12px 12px 12px 4px;padding:10px 12px}.outbound .message-bubble[data-v-c5ecdbf4]{border-color:color-mix(in srgb,var(--accent) 20%,var(--line));background:var(--accent-soft);border-radius:12px 12px 4px}.message-bubble p[data-v-c5ecdbf4]{white-space:pre-wrap;overflow-wrap:anywhere;margin:0 0 5px}.message-bubble span[data-v-c5ecdbf4]{color:var(--muted);font-size:11px}.message-bubble[data-v-c5ecdbf4]{font-size:14px;line-height:1.55}.faq-sources[data-v-c5ecdbf4]{margin:8px 0;font-size:12px}.faq-sources summary[data-v-c5ecdbf4]{cursor:pointer;color:var(--accent-dark)}.faq-sources article[data-v-c5ecdbf4]{margin-top:8px;padding-top:8px}.composer[data-v-c5ecdbf4],.faq-sources article[data-v-c5ecdbf4]{border-top:1px solid var(--line)}.composer[data-v-c5ecdbf4]{background:var(--surface);grid-template-columns:minmax(0,1fr) 44px;align-items:end;gap:8px;padding:12px;display:grid}.composer textarea[data-v-c5ecdbf4]{border:1px solid var(--line);resize:vertical;background:var(--surface-subtle,var(--paper));width:100%;height:68px;min-height:44px;max-height:160px;color:var(--ink);border-radius:8px;padding:11px 12px}.composer-help[data-v-c5ecdbf4]{color:var(--muted);grid-column:1/-1;margin:0;font-size:11px}.send-button[data-v-c5ecdbf4]{background:var(--accent);color:#fff;border:0;border-radius:8px;place-items:center;width:44px;height:44px;padding:0;display:grid}.send-button[data-v-c5ecdbf4]:disabled{opacity:.4}.customer-panel[data-v-c5ecdbf4]{border-left:1px solid var(--line);text-align:left;min-height:0;padding:0 16px 20px;overflow-y:auto}.context-header[data-v-c5ecdbf4]{z-index:1;background:var(--surface);border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:8px;padding:12px 0;display:flex;position:sticky;top:0}.customer-panel .context-header h2[data-v-c5ecdbf4]{margin:0;font-size:14px}.customer-avatar[data-v-c5ecdbf4]{background:var(--accent-soft);width:54px;height:54px;color:var(--accent);border-radius:14px;place-items:center;margin:22px 0 0;font-weight:600;display:grid}.customer-panel h2[data-v-c5ecdbf4]{overflow-wrap:anywhere;margin:12px 0 3px;font-size:18px}.context-label[data-v-c5ecdbf4]{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:700}.conversation-empty[data-v-c5ecdbf4]{color:var(--muted);text-align:center;align-content:center;justify-items:center;gap:8px;padding:32px;display:grid}.conversation-empty strong[data-v-c5ecdbf4]{color:var(--ink);font-size:15px}.conversation-empty span[data-v-c5ecdbf4]{max-width:280px;line-height:1.5}.customer-panel p[data-v-c5ecdbf4]{color:var(--muted)}.customer-panel dl div[data-v-c5ecdbf4]{border-bottom:1px solid var(--line);justify-content:space-between;padding:12px 0;display:flex}.commerce-summary[data-v-c5ecdbf4]{border:1px solid var(--line);background:var(--paper);text-align:left;border-radius:10px;margin:20px 0 16px;padding:14px}.commerce-heading[data-v-c5ecdbf4],.commerce-line[data-v-c5ecdbf4],.commerce-stage[data-v-c5ecdbf4],.commerce-subtotal[data-v-c5ecdbf4]{justify-content:space-between;gap:10px;display:flex}.commerce-heading[data-v-c5ecdbf4]{align-items:center}.commerce-heading h3[data-v-c5ecdbf4]{margin:0;font-size:13px}.commerce-status[data-v-c5ecdbf4]{background:var(--green-soft);color:var(--green);text-transform:capitalize;border-radius:5px;padding:3px 6px;font-size:9px;font-weight:600}.commerce-stage[data-v-c5ecdbf4]{text-transform:capitalize;margin-top:12px;font-size:12px}.commerce-muted[data-v-c5ecdbf4],.commerce-stage span[data-v-c5ecdbf4]{color:var(--muted)}.commerce-muted[data-v-c5ecdbf4]{margin:12px 0 0;font-size:12px;line-height:1.5}.handoff-note[data-v-c5ecdbf4]{background:var(--amber-soft);color:var(--amber);border-radius:7px;gap:3px;margin-top:12px;padding:9px;font-size:10px;line-height:1.4;display:grid}.commerce-cart[data-v-c5ecdbf4]{border-top:1px solid var(--line);margin-top:12px}.commerce-line[data-v-c5ecdbf4]{border-bottom:1px solid var(--line);padding:8px 0;font-size:12px}.commerce-line span[data-v-c5ecdbf4]{min-width:0}.commerce-subtotal[data-v-c5ecdbf4]{padding-top:10px;font-size:11px}.commerce-inline-error[data-v-c5ecdbf4]{color:var(--red);gap:6px;margin-top:10px;font-size:10px;display:grid}.commerce-inline-error button[data-v-c5ecdbf4]{width:fit-content;color:inherit;background:0 0;border:0;padding:0;text-decoration:underline}.customer-panel dd[data-v-c5ecdbf4]{margin:0}.customer-panel .button[data-v-c5ecdbf4]{width:100%;margin-top:8px;line-height:1.4;text-decoration:none;display:block}.loading-lines[data-v-c5ecdbf4]{gap:12px;padding:18px;display:grid}.loading-lines span[data-v-c5ecdbf4]{background:var(--soft);border-radius:8px;height:54px}@media (width<=1199px){.inbox-shell[data-v-c5ecdbf4],.inbox-shell.context-open[data-v-c5ecdbf4]{grid-template-columns:260px minmax(0,1fr)}.context-open .conversation[data-v-c5ecdbf4]{display:none}.context-open .customer-panel[data-v-c5ecdbf4]{border-left:0;grid-column:2}.control-banner .button[data-v-c5ecdbf4]{margin-left:28px}}@media (hover:hover) and (pointer:fine){.thread-item[data-v-c5ecdbf4]:hover{background:var(--surface-subtle,var(--paper))}.send-button[data-v-c5ecdbf4]:not(:disabled):hover{background:var(--accent-dark)}}@media (width<=900px){.inbox-shell[data-v-c5ecdbf4],.inbox-shell.context-open[data-v-c5ecdbf4]{height:auto;display:block}.conversation[data-v-c5ecdbf4],.customer-panel[data-v-c5ecdbf4],.thread-list[data-v-c5ecdbf4]{min-height:500px}.mobile-hidden[data-v-c5ecdbf4]{display:none}.conversation[data-v-c5ecdbf4]{height:calc(max(540px,100dvh - 218px));display:grid}.context-open.thread-open .conversation[data-v-c5ecdbf4],.conversation.mobile-hidden[data-v-c5ecdbf4],.inbox-shell:not(.thread-open) .customer-panel[data-v-c5ecdbf4]{display:none}.customer-panel[data-v-c5ecdbf4]{border-left:0}.mobile-back[data-v-c5ecdbf4]{display:grid}.conversation-header[data-v-c5ecdbf4]{padding:10px}.conversation-header .button[data-v-c5ecdbf4]{padding:0 8px;font-size:11px}.message-bubble[data-v-c5ecdbf4]{max-width:88%}}